Credit and Refund Policy

Credit and Refund Policy

PAYMENT OF FEES

Registration and attendance of classes is considered to be entering into a commitment to our services. Registering for class commits you to payment of fees. We are a not for profit organisation. Discounts are not available for hardship reasons. Payment is required in full by the due date, unless a payment arrangement has been entered into and approved by DGA. If fees are not paid by the due date, interest at a rate of 2.5% per month may be incurred. Entry to competitions or badge awards will be restricted for those whose training fees are in arrears. Full payment of competition fees and badges is required for a gymnast to attend any competition or badge assessment/award. Registration for further classes will not be accepted by those owing fees, unless a payment arrangement has been entered into and approved by DGA. Any expenses, disbursement and legal costs incurred by Dunedin Gymnastics Academy for collection of amounts owing shall be paid by the customer, including reasonable solicitor’s fees and collection agency costs.

REFUND POLICY

No refunds will be given for change of mind, classes cancelled due to weather conditions, public holidays or any circumstances outside of the control of DGA. There are no refunds/credits if you withdraw from or miss classes. Refunds apply only if we receive a minimum of 48 hours notice of withdrawal prior to commencement of the programme, in which case a $10 a administration fee will apply for Playgym classes and a $25 administration fee will apply to Recreational programmes. Holiday programme withdrawals will attract a $10 administration fee. Partial refunds due to extenuating circumstances such as long periods of time out of town or serious sickness/injury (presentation of a medical certificate required) may be issued if a minimum of three sessions are missed. Such refunds will be at the sole discretion of DGA and approved by the Treasurer.

Midterm discounts when joining a class after week five of the term may be applied at the approval of the Club Manager.